Please complete the form below to Book an appointment and for General Inquiries
Please also take a moment to read our Company Policy
by submitting your request you have read and agree to our company policy below
BOOKING & INQUIRIES
Company Policy / Terms and Conditions:
All prices reflect services provided at Makeup By Giovanissa home Makeup Studio in Glendale, Ca. For services needed outside of my studio, there will be a $50 travel fee to travel to your location within 30 miles of Glendale. Please call to inquire about travel fees outside the 30 mile radius policy.
Do to our busy schedule, we kindly ask that all clients arrive to our “on-site” studio 5-10 minutes before your scheduled appointment time to avoid any delays. Arriving past your scheduled appointment time may result in your appointment to be canceled to avoid any delays with our next scheduled client. All appointment start times can change and may be modified an hour (+or-) dependent upon Makeup Artist schedule.
There is a 72 hour cancellation policy to re-schedule (subject to availability) or cancel any “single”service or classes booked. There is a 30 day cancellation policy prior to your special event or wedding date of a booking of 3 or more makeup and or hair services scheduled that are no longer needed. Any scheduled services not cancelled prior to our 30 day cancellation policy for your wedding or special event – will result in full payment requirement. (Scheduled services listed on ALL booking confirmations). All class tuitions must be paid in full at the time of booking. Tuitions are non refundable (no exception) and are non transferable (no exceptions). All requested deposits for bookings(wedding date holding deposits) (if requested) are “holding deposits” to secure your date with bookings of 3 or more makeup services. All deposits will be applied toward your balance the day of your event. All booking deposits are non refundable (no exceptions) and non transferable (no exceptions).
Off Site Services: Traveling off site to your location requires a mandatory minimum of 3 makeup services to be booked, otherwise 2 or less makeup services must be performed at my makeup studio in Glendale, Ca (unless otherwise agreed by Makeup By Giovanissa). Parking for all stylist at your hotel or special event venue is not included in the travel fee and will be charged to your room or added to your final balance unless otherwise agreed.
Makeup artists and stylist do not stay on location after all contracted services have been provided even if Makeup and hair finish earlier than scheduled. Any changes needed to your “initial hair or makeup services” must be addressed immediately after completion. Due to makeup artist and hair stylist busy schedule, unfortunately after all “initial services” have been completed, touchups and or changes will not be provided. Unreasonable delays for all “off site” services booked, caused by clients, resulting in any delays in Makeup Artist daily schedule, can result in forfeiture of service and payment will still be required. All clients are kindly asked to be available and ready for their services during their scheduled time.
Additional Artist or Stylists: Please note that all other additional makeup artists and hair stylists that are referred/scheduled are independent stylists who have worked with us, but do not work for Makeup By Giovanissa. Makeup By Giovanissa will not assume any responsibility for any hair or makeup services not provided by Giovanissa herself. Should an emergency occur on your booked event date and Giovanissa is unable to provide your service, you are authorizing Makeup By Giovanissa to send an alternative independent makeup artist and or hair stylist to provide your service(s). Should there be a cancelation by the “independent hair stylist”, Giovanissa will make every efforts to find you another “independent hair stylist” to service your event. Should the booking party request another trial by the new “independent hair stylist” prior to their event, it is again at their own discretion and Makeup By Giovanissa will assume no responsibility for any additional charges for additional trails should there be any as Makeup By Giovanissa is only a 3rd party referring booking agent for any hair services not provided by Giovanissa herself. By confirming to all booking confirmation you are agreeing to all the terms and conditions. Makeup By Giovanissa reserves the right to refuse any service at any time.
NO checks will be accepted, Cash or Credit Cards ONLY
If paying with credit, please note that there will be a 3% credit card service fee charge for all transactions.
There will be 5% service fee charge for AMEX or if card is not present and needs to be manually processed.
Gift Cards & Certificates
Gift Cards are redeemable for Make-up services offered by Makeup By Giovanissa. Promotional gift cards given by Makeup By Giovanissa must be used on your next visit or can be re-gifted. Gift Card may not be used for any Wedding Day Bridal or Bridal Party services. One per customer only and may not be combined with any other offers. By appointment only and must be presented at the time of service. Gift card does not expire.
General Service Cancellation Policy:
72 hour notice is required to cancel or change your “single” service appointment and or scheduled class.
30 day notice for Bridal, Bridal Party, Engagement & Large Event Services, please see company policy.
Bridal, Bridal Party, Engagements & Large Events Cancellation Policy:
30 day cancellation policy prior to your event date for any scheduled services (3 or more) booked for hair and or makeup that are no longer needed.
PAYMENT: Please combine the TOTAL balance due for ALL services, including your tip (if desired) and have please have it ready upon arrival in an envelope. All clients are kindly asked to have moisturized clean face and clean air dried hair. (No wet hair please) If your hair is curly or frizzy, please have it straightened the day before should you be requesting a styling service. All scheduled appointment start times can and may be modified an hour earlier than scheduled dependent upon Makeup Artist schedule. All scheduled times are just an approximation “of time needed” to provide all scheduled services. Makeup Artist and Hair stylist do not stay on location after all contracted services have been provided (even if Makeup and Hair stylist finish earlier than original scheduled time). Any services booked for your event that are not cancelled within our 30 day cancellation policy, will result in full payment and will be included in your final balance the day of your event. Unreasonable delays caused by bride or bridal party / family, causing delays in Makeup Artist daily schedule, can result in forfeiture of their scheduled service and payment will still be required if not canceled prior to our 14 day cancellation policy. Please note: Hair stylists referred are independent stylists who work with and not for Makeup By Giovanissa and Makeup By Giovanissa assumes no responsibility for any hair services provided for your event.Please see above for full company policy.
Wedding Date Booking Deposits Requirement:
$200 (+) Wedding Date Booking Deposit policy to hold any wedding date. All deposits are non refundable (no exceptions) and will be applied to your balance the day of your event.
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